Help Articles Troubleshooting Communication Error: Different model of controller

Topic(s): TroubleshootingApp Error Messages

Communication Error: Different model of controller

This error will be displayed if the LNK WiFi Module has been moved from one controller model type (e.g. ESP-ME) to a different model type (e.g. ESP-TM2) and you are trying to communicate with the new controller type using the previous controller card (linked to prior model) in the mobile app.

If you move the LNK WiFi Module to a new controller model, follow these steps:

  1. Delete the controller card linked to the first controller model. You do this by pressing on the trash can icon below the controller picture as shown in the image above.
  2. Go through the setup process again to associate the LNK WiFi Module with the new controller type. Start by pressing “Add Controller” on the bottom left of the app as shown in the image above.

Was this helpful?

Do you have suggestions to make this article more helpful?

Your feedback will be used to improve this and other articles. If you would like to receive direct help please contact our Live Support at the number below. If you would like to receive a notification of article updates based on your feedback please provide your email address in the comments. Your email address will not be published.


Thank you for your feedback. We regret we are not able to provide direct responses.