Knowledge Center Security

The Rain Bird App and Enabled Locations Services

Rain Bird does not collect a user’s personally identifiable information and Rain Bird does not sell any user data to third parties. Beginning with Android 9 in 2018 and iOS 13 in 2019, Apple and Google added new privacy features that are intended to prevent apps from abusing your mobile device’s WiFi connection and location. […]

Changing the Controller Password

Note: This article is for changing your controller password when you still know the current controller password. If you do not have the controller password go to the forgotten controller password article here: Follow these instructions in order to change a controller password:

Password Lock Out

A Rain Bird WiFi controller will lock out users from certain password protected areas if the user attempts to connect with the wrong password more than 5 times.  This locks out these features for 20 minutes. Try again in 20 minutes or change the controller password. See article: I forgot my controller password. How do […]

WiFi Network ID and Password Security

Your WiFi network credentials are securely stored with encryption on the Rain Bird WiFi Module, and cannot be accessed remotely through any servers.

Controller Password – No Special Characters

The controller password is restricted to letters and numbers, 4-8 digits in length. No special characters. Please take every effort not to forget or lose the controller password. For help with forgotten controller passwords please look at this article:

WiFi Controller Password and What it Protects

During the setup of a Rain Bird WiFi controller users are asked to enter a controller password. This password is specific to the controller and protects access to the following areas of the controller: Connected Home Settings Notifications Network Info Network Settings Controller Info Settings Sharing Access with others invitations This password protection is important […]

Rain Bird WiFi Controllers Data Collection

Rain Bird WiFi does not collect personally identifiable information. Rain Bird WiFi controllers do collect the following key pieces of information that will allow it to function correctly: Event logs are stored so firmware updates can be completed. Postal code information is stored per controller for use in weather monitoring and the water-saving automatic seasonal […]

Forgotten Controller Passwords

Rain Bird WiFi Controller passwords are not kept anywhere except locally in the controller for the best level of security, so they are not recoverable when lost, they must be reset. You can reset the controller password while connected to the Rain Bird WiFi controller in AP hotspot mode. Follow these steps to reset your […]