Topic(s): TroubleshootingConnectivity

RC2/ARC Series WiFi Smart Controller: WiFi Issues

Issue: Strength is Low
Solution: Verify with your mobile device the WiFi signal has at least two bars of strength at the location of the controller. This can be done in the Rain Bird App by clicking the WiFi Signal Strength icon in your controller settings. Ideally, the controller should have -30 to -60 Received Signal Strength Indicator (RSSI). If needed, boost signal by adding a wireless router or moving controller and router closer together.

Issue: Controller STATUS automatically switches from WiFi permanent mode to Hotspot/Guest mode:
Solution: Your local WiFi signal may be down, or the signal strength is fluctuating, putting the controller out of range from your router.
When a nonexistent or weak WiFi signal to the controller occurs, the controller will automatically switch to AP Hotspot broadcast mode (STATUS alternating red and green) to maintain a connection to your mobile device. The controller will automatically attempt to reconnect to your local WiFi network at specific intervals. When a strong connection to your router is reestablished, the controller STATUS will turn solid green.