Knowledge Center Troubleshooting

Forgotten Controller Passwords

A controller password is needed to change settings or share access. However, Rain Bird WiFi Controller passwords are not stored anywhere except locally in the controller for the best level of security, and are therefore not recoverable when lost. When a controller password is misplaced, it must be reset using one of the two methods […]

Techniques to Troubleshoot Your Rain Bird RC2 or ARC8 WiFi Smart Controller

Rain Bird controllers are designed and manufactured with the highest quality components and processes for trouble-free operation. However, sometimes issues do arise. The following was developed to guide you through the most common issues so that your Rain Bird RC2 or ARC8 WiFi Smart Controller returns to its expected performance level. Connection issues between mobile […]

ST8 Not Running, Stop/OFF icon on the screen

If the ST8-WiFi or ST8-2.0 WiFi irrigation controller is not running with the stop/OFF on the screen, it could be for two different reasons: It is in “OFF” status at the controller. Press the “Auto” button to resume automatically scheduled irrigation. It is in Rain Delay mode. This mode will have a number on the […]

Problems with Rain Bird Controller Email Invites – iOS

For instructions on how to share access with others please click on this article: If there is an issue with opening a Rain Bird controller invite .rbcf file, please click on this article: If using the Outlook email app there are additional steps that need to be taken to open the Rain Bird email invite […]

Communication Error 077

This error is a server communication message. If you receive this error message while connecting to a Rain Bird controller please update your Rain Bird App to 2.14.1 or later. If you still have the issue after updating the Rain Bird app please contact Rain Bird Customer Service at 1-800-Rain-Bird or email the address presented […]

Rain Bird WiFi Controller Connected at Home But Not When Away

Sometimes a Rain Bird WiFi controller has a successful WiFi connection where the light on the WiFi module is blinking green, and the user is able to connect to the controller with a mobile device when at home, but when they are outside the range of their home network they get the Communication Error “The […]

Flow Notifications

The ESP-ME3 controller uses flow-sensing technology to provide notifications to property owners when there is a system leak or water shortage. To turn on notifications in the Rain Bird App, go to the controller settings and turn on the notifications for High Flow Alarm and Low Flow Alarm. Once notifications are turned on, and a […]