Issue: The water source is not supplying water.Solution: Verify that the main water line is not disrupted and that all other water supply lines are open and functioning properly. Issue: Wiring is loose, not properly connected, or damaged.Solution: Check that the wiring is securely connected to the controller and in the field. Check for damage […]
Troubleshooting
RC2/ARC Series WiFi Smart Controller: Watering Issues
RC2/ARC Series WiFi Smart Controller: Communication Errors
Issue: The controller will not connect to the mobile device, and the Rain Bird App displays a “Communication Error.”Solution: Verify that your virtual private network (VPN) is toggled off in the mobile device settings. Close out of the Rain Bird App and wait approximately 30 seconds before accessing the controller from your mobile device. Issue: […]
RC2/ARC Series WiFi Smart Controller: Connection Issues/LED Lights
Issue: No LEDs are visiblePower is not reaching the controller.Solution: Verify that the power outlet is operational and that the main AC power supply is securely plugged in and working properly.Solution: Verify the orange power supply wires are connected to the controller “24 VAC” terminals. Issue: The controller is not connected to the mobile device, […]
RC2/ARC Series WiFi Smart Controller: WiFi Issues
Issue: Strength is LowSolution: Verify with your mobile device the WiFi signal has at least two bars of strength at the location of the controller. This can be done in the Rain Bird App by clicking the WiFi Signal Strength icon in your controller settings. Ideally, the controller should have -30 to -60 Received Signal […]
Rain Bird WiFi Controller and Rain Bird 1.0 App Troubleshooting
Forgotten Controller Passwords
A controller password is needed to change settings or share access. However, Rain Bird WiFi Controller passwords are not stored anywhere except locally in the controller for the best level of security, and are therefore not recoverable when lost. When a controller password is misplaced, it must be reset using one of the two methods […]
Rain Bird WiFi Controller Troubleshooting
ST8 Not Running – Stop/OFF Icon on the Screen
If the ST8-WiFi or ST8-2.0 WiFi irrigation controller is not running with the stop/OFF on the screen, it could be for two different reasons: It is in “OFF” status at the controller. Press the “Auto” button to resume automatically scheduled irrigation. It is in Rain Delay mode. This mode will have a number on the […]
Problems with Rain Bird Controller Email Invites – iOS
For instructions on how to share access with others please click on this article: If there is an issue with opening a Rain Bird controller invite .rbcf file, please click on this article: If using the Outlook email app there are additional steps that need to be taken to open the Rain Bird email invite […]
Communication Error 077
This error is a server communication message. If you receive this error message while connecting to a Rain Bird controller please update your Rain Bird App to 2.14.1 or later. If you still have the issue after updating the Rain Bird app please contact Rain Bird Customer Service at 1-800-Rain-Bird or email the address presented […]