Help Articles Troubleshooting Error: Please Connect to the Rain Bird Network

Topic(s): TroubleshootingApp Error Messages

Error: Please Connect to the Rain Bird Network

If this error comes up when setting up a new controller use these three steps to resolve:

1

Verify the WiFi module is blinking green and red, and that you are connected to the WiFi network with Rain Bird in the name. For additional information on this step refer to the WiFi Module setup article.

Rain Bird LNK Wifi Module: Installation, Setup, and Connection

2

Ensure location services are enabled in the mobile device settings, and location access is enabled for the Rain Bird App.

Refer to this article on how to do this for an Android device:

“Connected, No Internet” Android 9 Fix

For information on why location services are required, refer to this article:

The Rain Bird App and Enabled Locations Services

3

If you are still having issues, and are using a device with iOS 13, then it may resolve the issue to reset the phone. Please turn off the phone for 10 seconds before turning it back on again and then try to again to set up the controller.

Was this helpful?

Do you have suggestions to make this article more helpful?

Your feedback will be used to improve this and other articles. If you would like to receive direct help please contact our Live Support at the number below. If you would like to receive a notification of article updates based on your feedback please provide your email address in the comments. Your email address will not be published.


Thank you for your feedback. We regret we are not able to provide direct responses.