Knowledge Center Error Messages Communication Error: No response

Topic(s): Error Messages

Communication Error: No response

The app tried to connect to the Rain Bird WiFi controller, but the controller did not respond in the expected time.

If your Rain Bird WiFi controller will not connect to your mobile device and the Rain Bird App is displaying “Communication Error”, it may be due to the following reasons:

The Rain Bird WiFi controller does not have power.
First check that the controller and router have power and are working properly, and that you have internet service on the wireless network.

The Rain Bird WiFi controller does not have access to the wireless network it was set up with.

  • The network is not broadcasting due to router issues.
  • The WiFi router has changed or has a new name and password.
  • The Internet service provider is not providing service.
  • The WiFi signal is not consistently reaching the controller. This could be due to distance between the router and the controller.

If the router name and password have changed, click on this article:

If you suspect the WiFi signal may not be consistently reaching the controller, click on this article:

Your virtual private network (VPN) is toggled “on” in the mobile device settings.
You will want to verify that your virtual private network (VPN) is toggled “off” in your mobile device settings. Once confirmed, close out of the Rain Bird App and wait approximately 30 seconds before accessing the controller from your mobile device.

Was this helpful?

Do you have suggestions to make this article more helpful?

Your feedback will be used to improve this and other articles. If you would like to receive direct help please contact our Live Support at the number below. If you would like to receive a notification of article updates based on your feedback please provide your email address in the comments. Your email address will not be published.


Thank you for your feedback. We regret we are not able to provide direct responses.