If you receive this message when attempting to connect to the controller, and the WiFi module is still blinking green, then this means another smart device may be accessing the device, or you recently connected to the controller and it is still connected. Only one connection to a controller and a mobile device can be […]
Troubleshooting
Communication Error: Active connection
Using Guest (Unsecured) WiFi Networks
You are able to use any of the WiFi network connections, guest or otherwise, so long as they are Internet connected and are 2.4 GHz WiFi networks. Rain Bird WiFi will not connect to 5 GHz WiFi networks. Note: Public guest networks that require the acceptance of policy and terms will not work due to […]
Problems with Rain Bird Controller Email Invites – Android
For instructions on how to share access with others please click on this article: If you are using an Android device and having issues with Rain Bird controller email invites, please refer to the following: Invite does not load when using Gmail app: Be sure to press in the blue area as shown below to […]
Samsung, Android Connection to Rain Bird Network Troubleshooting
If you are having trouble connecting a Samsung or Android based mobile device to the Rain Bird hotspot network during controller setup, try the following troubleshooting steps: 1. Make sure you keep the WiFi connection, even if the mobile device tells you internet is not available when connecting to the Rain Bird network. The connection […]
Password Lock Out
A Rain Bird WiFi controller will lock out users from certain password protected areas if the user attempts to connect with the wrong password more than 5 times. This locks out these features for 20 minutes. Try again in 20 minutes or change the controller password. See article: Forgotten Controller Passwords
WiFi Connection After Power Loss
A Rain Bird WiFi controller should reconnect to the local WiFi connection after losing then regaining power or WiFi service. An optional notification informs the owner when a connection is restored. If re-connection is not occurring, it is possible that the LNK is getting a weak WiFi signal. If this is suspected, check the RSSI […]
WiFi Signal Strength and Obstacles
Obstacles between the controller and the WiFi router or booster can significantly degrade WiFi signals, especially when installed outside the home. Things a WiFi signal will not pass through may include: Cinderblock Sheet metal Cars Brick Large amounts of water (fish tanks) In these cases, it is recommended to use a WiFi booster between the […]
One App Connection per Controller at a Time
In order to avoid programming conflicts, only one connection is permitted at a time per Rain Bird WiFi Controller. Once a user exits the app, it may take a minute before another user can access it. If you exit the controller by selecting the back button from the controller main menu, another user can log into […]
Leaving the Rain Bird App Open
If the Rain Bird app is left open on a mobile device, the app will disconnect from the controller after several minutes. To reconnect the app may show the message “Connecting to controller…” If the app is slow to respond after being left open for a time, go back to the main screen and select the […]
Sharing Controller Access with Another User
In order for another user to have access to your controller, you need to send them an email invite. Make sure your email client is set up on your mobile device and then press on the email icon on the main screen controller card. Enter your controller password. It is required to share access with […]