Knowledge Center Troubleshooting

Controller Password – No Special Characters

The controller password is restricted to letters and numbers, 4-8 digits in length. No special characters. If a special character is entered the password is saved without it. Please try the entered password again without the special character if you need to access the controller. Please take every effort not to forget or lose the […]

One App Connection per Controller at a Time

In order to avoid programming conflicts, only one connection is permitted at a time per Rain Bird WiFi Controller. Once a user exits the app, it may take a minute before another user can access it.  If you exit the controller by selecting the back button from the controller main menu, another user can log into […]

Leaving the Rain Bird App Open

If the Rain Bird app is left open on a mobile device, the app will disconnect from the controller after several minutes. To reconnect the app may show the message “Connecting to controller…” If the app is slow to respond after being left open for a time, go back to the main screen and select the […]

WiFi Controller Password and What it Protects

During the setup of a Rain Bird WiFi controller users are asked to enter a controller password. This password is specific to the controller and protects access to the following areas of the controller: Connected Home Settings Notifications Network Info Network Settings Controller Info Settings Sharing Access with others invitations This password protection is important […]

Using a Mobile Device as a Hotspot to Connect a WiFi Controller

Most phone WiFi hotspot features can be used as the local WiFi signal to connect your WiFi controller to the internet. This is useful if there is no Local Area WiFi Network available in the range of the WiFi controller. There are some drawbacks to this configuration that should be noted: When your phone is outside […]

Setting Up WiFi Network Connection: WiFi Module Light Blinking Green But Not Connecting

During setup the Rain Bird app is designed to check that your WiFi module is successfully connected to your selected WiFi network by connecting your mobile device to the same network.  It is possible that your mobile device automatically reconnected to a different WiFi network than the Rain Bird controller. Try the following: This article may […]

WiFi Controller Connection When Internet is Not Working

The Rain Bird App does not require an internet connection to talk to the controller if the controller and mobile device are on the same local WiFi network. This means the mobile device is outside of the range of the local WiFi network, then they will not connect. Also, there are features that will not work […]

Syncing the Rain Bird App and the WiFi Controller Panel

Your WiFi controller and the Rain Bird app synchronize automatically when your mobile device connects to the controller, and then when changes are made in the app and the “Done” button is selected. There are no additional steps required to synchronize the two. It is important to remember to press “Done” when making any schedule […]